Shipping policy
Shipping Policy
Complimentary Worldwide Shipping
Every Noor order ships free of charge, no matter where you are in the world. There are no minimum order values, no thresholds, and no hidden fees.
Delivery Times
Orders are processed and dispatched within 1–2 business days of placement. Once shipped, estimated delivery times are:
- UAE, KSA, Qatar, Kuwait — 2–4 business days
- Rest of Middle East — 3–5 business days
- Europe & USA — 5–7 business days
- Rest of world — 5–10 business days
Delivery estimates are guidelines and may vary during peak seasons such as Ramadan and Eid.
Tracking
Once your order has been dispatched, you will receive an email with your tracking number and a link to follow your pendant on its journey to you.
Packaging
Every pendant arrives in our signature sage green Noor gift box, nestled in a matching leather pouch, with Noor's personal letter inside. It is ready to give as a gift the moment it arrives.
Questions
For any shipping enquiries please contact us at store@noorsclover.com and we will respond within one business day.